1. Information We Collect

TraderMate AI collects and processes:

• Account information: email, name, password (hashed)
• Trading data: journal entries, voice transcripts, imported trades, screenshots
• Usage data: feature interactions, session logs, error reports
• Payment information: handled securely by Stripe (we do not store card details)

2. How We Use Your Data

Your data is used to:

• Provide and improve TraderMate AI services
• Process and analyse your trading journals and imported trades
• Generate AI insights, playbooks, and coaching responses
• Send service-related notifications and support communications
• Comply with legal and regulatory obligations

3. AI Processing

TraderMate AI uses large language models (LLMs) to analyse your journals, generate summaries, and provide coaching insights. Your data is processed securely and is not used to train public AI models. Voice transcriptions and trading data remain your private property.

4. Third-Party Sharing

We do not sell your data. We may share information with:

• Payment processors: Stripe (for billing)
• AI service providers: language models for journal analysis
• Legal authorities: if required by law

5. Data Security

We employ industry-standard encryption and security measures to protect your data. All sensitive information is encrypted in transit and at rest. However, no system is 100% secure, and we encourage you to use strong passwords and secure devices.

6. Data Retention

Your trading data is retained for as long as your account is active. Upon account deletion, all personal data is removed within 30 days, unless we are required by law to retain it.

7. Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletions
• Export your trading journals and data
• Opt out of non-essential communications

8. Cookies and Tracking

TraderMate AI uses cookies to maintain your session and remember preferences. We do not use third-party tracking pixels or analytics that identify you personally.